Your Peace of Mind: Our Protective Measures

We take the health and well-being of our employees and customers very seriously!
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We understand that these are uncertain and challenging times, and your vehicle should be the least of your concerns. Rest assured that Carter Northshore remains un-waivered and committed with providing peace of mind – from answering your questions and concerns to servicing your vehicle …and everything in-between!

At CarterNorthshore we employ continuous assessment and involvement towards our internal cleaning and sanitization practices to protect both – our staff and customers alike.

Measures we’ve actively taken include;

All Departments:

  • Carter GM Burnaby has instituted the 6ft rule with all patrons, staff and guests to practice Social & Physical Distancing
  • Hand sanitization stations made available throughout the dealership
  • Public common areas and employee work surfaces are routinely sanitized (including handrails,
  • door handles, computers, phones and bathroom areas)
  • Employees observing social distance behaviours during their lunch and scheduled breaks
  • Frequent germicidal scrubbing of public washrooms
  • Sanitization of credit/debit transaction devices

Sales & Finance Departments:

  • Unaccompanied vehicle test drives
  • Full vehicle sanitization after each customer test drive

Service & Parts Departments:

  • Sanitization of steering wheels, gear shifters and essential vehicle touchpoints of all customer vehicles
  • Customer shuttle service vehicle sanitization
  • Employees wear gloves and stationed behind protective plexiglass cashier shields

Questions about our Protective Measures? Great! We’re here for you and ready to help you. Call Now! (604) 229-6002